Casa Argentina Limited

Code of Ethics

At Casa Argentina Limited, we are committed to upholding the highest ethical standards in all aspects of our business. Our Code of Ethics reflects our mission, vision, and values, ensuring that we act with integrity, respect, and responsibility towards our employees, customers, suppliers, and the wider community. Every member of Casa Argentina Limited is expected to adhere to these principles in their daily conduct.

1. Purpose and Scope

This Code of Ethics applies to all employees, directors, suppliers, and stakeholders of Casa Argentina Limited. It establishes guidelines for behaviour and decision-making to promote a culture of honesty, transparency, and ethical responsibility. It is essential that all parties comply with both this Code and the laws of the United Kingdom.

2. Our Values

We are guided by the following core values:

Integrity: We maintain the highest levels of honesty in everything we do.

Customer Focus: We prioritise the needs of our customers, offering products and services that reflect quality and authenticity.

Teamwork: Collaboration is key to our success, and we support each other in achieving our shared goals.

Respect: We treat every person with dignity, fostering an inclusive and supportive workplace.

Excellence: We continuously strive to improve and exceed expectations.

Cultural Exchange: We bridge cultures through our products, fostering mutual respect and understanding.

3. Legal Compliance and Ethical Standards

We are committed to operating in full compliance with all applicable UK laws and regulations, including but not limited to:

Employment Laws: We comply with UK employment laws regarding fair wages, working hours, and employees' rights to a safe and healthy work environment.

Equality and Non-discrimination: We promote equality of opportunity and prohibit discrimination on the basis of age, race, colour, gender, sexual orientation, nationality, religion, disability, or any other protected characteristic under UK law.

Anti Bribery and Corruption: We reject any form of bribery or unethical inducements in all our business dealings. Casa Argentina Limited adheres to the UK Bribery Act 2010.

Data Protection and Confidentiality: We comply with the General Data Protection Regulation (GDPR) and ensure the protection of personal data of our customers, employees, and suppliers.

Contact Casa Argentina Legal Department:

FidLaw Limited

2 Portman Street, London W1H 6DU

Tel: +44 20 7952 2260

Email: info@fidlaw.co.uk – Subject Reference: Casa Argentina Limited https://www.fidlaw.co.uk

4. Employee Rights and Responsibilities

We value our employees and are committed to providing a fair and safe working environment. Employees are expected to:

Respect: Treat colleagues, clients, and suppliers with respect and fairness.

Health and Safety: Adhere to health and safety regulations to maintain a safe workplace.

Confidentiality: Protect company and client information, ensuring its use aligns with GDPR regulations.

Substance Abuse: Maintain professionalism by avoiding the consumption of alcohol or drugs during work hours or while performing duties.

5. Customer Relations

At Casa Argentina Limited, our customers are at the heart of what we do. We are committed to providing the best quality Argentine food products and exceptional service. To that end:

We prioritise transparency and ensure that our marketing and communications are honest and accurate.

We respect customer feedback and strive to continuously improve our products and services to meet their needs.

We handle any complaints or issues with promptness, fairness, and respect.

6. Sustainable Business Practices

Casa Argentina Limited is dedicated to sustainability. We recognise the importance of protecting the environment and commit to minimising the ecological footprint of our operations by:

Reducing waste and promoting recycling.

Ensuring that our supply chain partners adhere to sustainable practices.

Complying with all UK environmental regulations to preserve natural resources.

7. Conflict of Interest

Employees and directors must avoid situations where personal interests conflict with the interests of Casa Argentina Limited. This includes:

Business Transactions: Employees should not engage in business with family or friends that could influence their decisions at work.

Disclosure: Any potential or real conflict of interest must be disclosed to the employee’s supervisor or the Ethics Committee.

8. Use of Company Resources

Casa Argentina Limited’s assets and resources are to be used responsibly and only for legitimate business purposes. Unauthorised use of company assets, including property, technology, or intellectual property, is strictly prohibited.

9. Confidentiality

All employees must maintain the confidentiality of sensitive company information and refrain from sharing it outside Casa Argentina Limited without proper authorisation. This includes both personal data under the GDPR and intellectual property. Misuse of information may result in disciplinary action.

10. Reporting and Enforcement

Casa Argentina Limited encourages a culture of openness and transparency. Employees and stakeholders are urged to report any violations of this Code of Ethics or concerns about unethical conduct. Reports can be made confidentially to the Ethics Committee, and retaliation against those who raise concerns in good faith is strictly prohibited.

11. Disciplinary Action

Any violation of this Code may result in disciplinary action, including termination of employment, depending on the severity of the breach.

12. Review and Updates

This Code of Ethics is reviewed periodically to ensure its relevance and alignment with legal requirements and industry standards. Any updates will be communicated to all employees and stakeholders.

Last Update October 2024

This Code of Ethics represents Casa Argentina Limited commitment to ethical business practices, customer satisfaction, and the wellbeing of our employees and the community. By adhering to these principles, we will continue to build trust and maintain our reputation as the UK’s most trusted Argentine food specialist.