Delivery & Shipping

We've perfected the art of getting authentic Argentine products to your door, fresh and ready to enjoy. Everything is carefully packed and dispatched using our professional cold-chain process to ensure your order arrives exactly as it should.

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Quick Overview

• Order before 2:30pm for next-day delivery.
• Deliveries available Tuesday–Saturday.
• Free delivery on orders over £100.
• Insulated thermal packaging for chilled & frozen products.
• Delivery throughout England, Wales and most of Scotland.

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Delivery Charges

We believe authentic Argentine food should be accessible, with transparent delivery pricing and free delivery on larger orders.

Order Value	Delivery Charge
£30 - £75	£6.50 (up to 15kg)
£75.01 - £99.99	£3.50 (up to 15kg)
Over £100	FREE

Bonus: Orders over £150 also receive a complimentary gift as our way of saying thank you.

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Delivery Schedule

Order before 2:30pm and we'll dispatch your order the same day for the next available delivery.

Order Window	Processed	Next Delivery
Monday 2:30pm – Tuesday 2:30pm	Tuesday	Wednesday
Tuesday 2:30pm – Wednesday 2:30pm	Wednesday	Thursday
Wednesday 2:30pm – Thursday 2:30pm	Thursday	Friday
Thursday 2:30pm – Friday 2:30pm	Friday	Saturday
Friday 2:30pm – Monday 2:30pm	Monday	Tuesday

Bank Holiday Notice: Orders placed after a Bank Holiday Monday are processed on Tuesday for Wednesday delivery.

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Delivery Areas

We proudly deliver authentic Argentine products throughout the UK mainland.

We Deliver To

• England (all postcodes)
• Wales (all postcodes)
• Most Scottish postcodes
• Delivery window: 8:00am – 8:00pm

We Do Not Deliver To

• Northern Ireland
• Scottish Isles (HS & ZE)
• Remote Scottish Highlands
• Certain excluded Scottish postcodes

Excluded Scottish postcodes:
AB10–16, AB21–25, AB30–45, AB51–58, FK7–21, HS1–9, IV1–63, KA27–28, KW1–17, PA21–80, PH3–50 and ZE1–3.

Special Note: Aberdeen deliveries are available Tuesday to Friday only and may take up to two working days. If we're unable to deliver to your postcode, we'll contact you before dispatching.

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Chilled & Frozen Deliveries

Your Argentine beef, empanadas and other chilled products deserve the best care. That's why every chilled and frozen order is packed using professional-grade insulated thermal packaging.

How We Protect Your Order

• All chilled and frozen items are packed in insulated thermal boxes.
• Professional cold-chain handling from dispatch to delivery.
• Packaging designed to maintain temperature integrity for up to 48 hours.
• Delivery between 8:00am–8:00pm to minimise temperature exposure.

When Your Order Arrives

• Still frozen: Transfer your products directly into your freezer.
• Slightly thawed: Refrigerate and consume within 2–3 days.
• Completely defrosted: Contact us immediately and we will assist you.

Important: Chilled and frozen products are only available for delivery to England, Wales and selected areas of Scotland. If your postcode is outside our chilled delivery area, we cannot guarantee the freshness of temperature-sensitive products.

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Receiving Your Parcel

Your order is carefully prepared and tracked from our warehouse to your door. Here's what you can expect:

First Delivery Attempt

• Please ensure someone is available to receive your delivery.
• Deliveries arrive between 8:00am–8:00pm.
• Unfortunately, we cannot guarantee specific delivery times.
• If nobody is available, the courier may leave your parcel in a safe place.

Please Note: We cannot accept responsibility for loss or damage after a parcel has been left unattended at the customer's request or according to courier safe-place instructions.

If Delivery Fails

• First attempt: You will receive courier contact details to arrange a suitable redelivery.
• Second attempt: You may need to collect from the courier depot or arrange another delivery (additional charges may apply).

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Quality Guarantee

We take great care to ensure every order arrives in excellent condition. From careful packing to temperature-controlled delivery, every step is designed to protect the quality of your Argentine products.

If your order arrives damaged or there is an issue with the condition of your products, please contact us as soon as possible so we can help resolve the problem.

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Contact Us

Casa Argentina

📞 +44 20 8450 1222
📧 info@casaargentina.com

Opening Hours
Monday–Friday: 9:00am–5:00pm
Saturday: 10:00am–4:00pm
Closed Sundays and Bank Holidays